Tutorial Center
Tutorial Center
Beginner Tutorial
Beginner Tutorial
Beginner Tutorial
Search Functions
Search Functions
Search Functions
Brand Marketing ＆ Profile
Brand Marketing ＆ Profile
Brand Marketing ＆ Profile
DashBoard ＆ CRM
DashBoard ＆ CRM
DashBoard ＆ CRM
Quick Intro
Account Setup
Outreach Technique
Third Party Integration
Payment & Invoice
FAQ
FAQ
About TradeWind AI & Product Effectiveness
What is TradeWind AI and what does your company do?
TradeWind AI is an AI-powered lead generation solution built for the export sector. It was developed by a parent company with 30 years of hands-on experience in industrial product import and export. Initially, TradeWind AI was an internal tool created to solve lead generation challenges for the company's own export teams. After its exceptional results were proven, the solution was made available to a wider range of clients and partners. The goal is to leverage AI to help more exporting businesses efficiently connect with global opportunities. TradeWind AI stands out by automatically searching over 100 foreign trade channels for the latest data. It intelligently screens for business and contact leads, then automates follow-ups through various channels, including email, WhatsApp, social media, and AI-powered phone calls. This "one-click deployment" system provides weekly, automated lead generation.
What is TradeWind AI and what does your company do?
TradeWind AI is an AI-powered lead generation solution built for the export sector. It was developed by a parent company with 30 years of hands-on experience in industrial product import and export. Initially, TradeWind AI was an internal tool created to solve lead generation challenges for the company's own export teams. After its exceptional results were proven, the solution was made available to a wider range of clients and partners. The goal is to leverage AI to help more exporting businesses efficiently connect with global opportunities. TradeWind AI stands out by automatically searching over 100 foreign trade channels for the latest data. It intelligently screens for business and contact leads, then automates follow-ups through various channels, including email, WhatsApp, social media, and AI-powered phone calls. This "one-click deployment" system provides weekly, automated lead generation.
How effective is TradeWind AI? Is it easy to use?
How effective is TradeWind AI? Is it easy to use?
How does TradeWind AI compare to other foreign trade software?
How does TradeWind AI compare to other foreign trade software?
What are your data sources, and do they include customs data?
What are your data sources, and do they include customs data?
Do you cover specific regions like Africa, the Middle East, Russia, and Latin America?
Do you cover specific regions like Africa, the Middle East, Russia, and Latin America?
Why is your software designed around "outreach tasks" instead of letting me freely search and send?
Why is your software designed around "outreach tasks" instead of letting me freely search and send?
I can use Google myself or hire a foreign trade representative. What’s the advantage of TradeWind AI over manual searching?
I can use Google myself or hire a foreign trade representative. What’s the advantage of TradeWind AI over manual searching?
Can I fully rely on TradeWind AI and do nothing myself?
Can I fully rely on TradeWind AI and do nothing myself?
Pricing, Payment, and Plans
How is TradeWind AI priced, and what are the costs?
How is TradeWind AI priced, and what are the costs?
What do you mean by "pay-for-results"? Is it based on emails sent successfully or on clicks from customers?
What do you mean by "pay-for-results"? Is it based on emails sent successfully or on clicks from customers?
What's the difference between your Individual Basic, Pro, and Enterprise plans?
What's the difference between your Individual Basic, Pro, and Enterprise plans?
What happens if I run out of credits (e.g., email opens) in my plan?
What happens if I run out of credits (e.g., email opens) in my plan?
The price seems a bit high. Can I get a discount?
The price seems a bit high. Can I get a discount?
How do I purchase a plan?
How do I purchase a plan?
What is the specific price for your Enterprise Plan?
What is the specific price for your Enterprise Plan?
If I purchase a plan, can I upgrade to a higher-tier plan later by paying the difference?
If I purchase a plan, can I upgrade to a higher-tier plan later by paying the difference?
What is the "Lifetime" Plan?
What is the "Lifetime" Plan?
What's the core difference between the "Pro Plan [Lifetime]" and the "Basic Plan [Lifetime]," and how should I choose?
“个人Pro版【终身制】”和“个人基础版【终身制】”的核心区别是什么？
The word "lifetime" sounds hard to believe. Can you guarantee long-term operations? How can I trust this "lifetime" promise?
The word "lifetime" sounds hard to believe. Can you guarantee long-term operations? How can I trust this "lifetime" promise?
Free Trial & Getting Started
Can I get a free trial? Is there a test account, and how long is the trial period?
Can I get a free trial? Is there a test account, and how long is the trial period?
What Features Are Included in the Free Trial?
What Features Are Included in the Free Trial?
The trial version only lets me create one task. What if I want to test more keywords or countries?
The trial version only lets me create one task. What if I want to test more keywords or countries?
I'm a new user. Is there anyone who can guide me? Are there any operating instructions?
I'm a new user. Is there anyone who can guide me? Are there any operating instructions?
Will TradeWind AI continue to send emails after my plan's credits are used up?
Will TradeWind AI continue to send emails after my plan's credits are used up?
While using the trial, TradeWind AI showed a "Maximum active tasks exceeded. Upgrade plan for more" message. Why is that?
While using the trial, TradeWind AI showed a "Maximum active tasks exceeded. Upgrade plan for more" message. Why is that?
What happens if I run out of credits (e.g., email opens) in my plan?
What happens if I run out of credits (e.g., email opens) in my plan?
Using the Features & How-To Guides
How does the platform search for clients? Why do I get no results or get redirected to an email template after entering keywords?
How does the platform search for clients? Why do I get no results or get redirected to an email template after entering keywords?
What does an "AI Outreach Campaigns" mean, and why can I only select one country and one product at a time?
What does an "AI Outreach Campaigns" mean, and why can I only select one country and one product at a time?
Where can I view the client data that has been found?
Where can I view the client data that has been found?
How do I create or edit an email template? Can I edit a template that has already been approved?
How do I create or edit an email template? Can I edit a template that has already been approved?
How should I write my keywords to find my target customers more accurately?
How should I write my keywords to find my target customers more accurately?
What are "Position Enhanced" and "Contact Enhanced"?
What are "Position Enhanced" and "Contact Enhanced"?
Can I import my own data into the platform and have the AI help me follow up?
Can I import my own data into the platform and have the AI help me follow up?
How do I view a specific client's customs records?
How do I view a specific client's customs records?
Is your software fully automated? Can it find customer contacts and send cold emails on its own?
Is your software fully automated? Can it find customer contacts and send cold emails on its own?
After the AI finds clients, do I need to manually send emails from the CRM again?
After the AI finds clients, do I need to manually send emails from the CRM again?
What's the difference between the "AI Outreach Campaigns" and "Custom Campaigns" tabs on the Campaigns page?
What's the difference between the "AI Outreach Campaigns" and "Custom Campaigns" tabs on the Campaigns page?
Where can I see the email history for a specific client?
Can I enter multiple, unrelated product keywords in a single AI Outreach Campaigns task?
Can I enter multiple, unrelated product keywords in a single AI Outreach Campaigns task?
Does the platform support scheduled email sending?
Does the platform support scheduled email sending?
Can the client data I find be exported to an Excel file with one click?
Can the client data I find be exported to an Excel file with one click?
Can I use TradeWind AI to just search for clients without automatically sending emails?
Can I use TradeWind AI to just search for clients without automatically sending emails?
Can I cancel or close an AI Outreach Campaigns that I have already created?
Can I cancel or close an AI Outreach Campaigns that I have already created?
The cold email template is a required option. Is there no way to skip it?
The cold email template is a required option. Is there no way to skip it?
Why am I prompted to set up my information in the "Profile" when creating an email template?
Why am I prompted to set up my information in the "Profile" when creating an email template?
I found multiple people from the same company in the search results. Is this duplicate data?
I found multiple people from the same company in the search results. Is this duplicate data?
For your "AI Spam Checker" feature, what is considered a good score?
For your "AI Spam Checker" feature, what is considered a good score?
What is the "Deep Search" feature?
What is the "Deep Search" feature?
What specific features does the WhatsApp outreach tool have, and how do I use it?
What specific features does the WhatsApp outreach tool have, and how do I use it?
How do I link my WhatsApp account to use the WhatsApp outreach feature?
How do I link my WhatsApp account to use the WhatsApp outreach feature?
My test email (sent to myself) went directly to my spam folder. Does this mean my bulk emails will also go to spam?
My test email (sent to myself) went directly to my spam folder. Does this mean my bulk emails will also go to spam?
How can I view statistics for my sent emails, such as the success rate and client open rate?
How can I view statistics for my sent emails, such as the success rate and client open rate?
How can I tell if a new email template I submitted has been approved?
How can I tell if a new email template I submitted has been approved?
How can I use the "Share" feature to get more trial opportunities?
How can I use the "Share" feature to get more trial opportunities?
Should I create many AI outreach Campaigns at once, or focus on optimizing just one?
Should I create many AI outreach Campaigns at once, or focus on optimizing just one?
Besides importing data, what other special value does your CRM system offer?
Besides importing data, what other special value does your CRM system offer?
FAQs & Troubleshooting
The AI client search process feels a bit slow. Is this normal?
The AI client search process feels a bit slow. Is this normal?
Why are my search results inaccurate? / It feels like the industry is wrong / There are too many info@ emails.
Why are my search results inaccurate? / It feels like the industry is wrong / There are too many info@ emails.
Why can't I find contacts for a specific domain I searched for?
Why can't I find contacts for a specific domain I searched for?
Why am I not getting replies to my emails? / What should I do if I'm getting very little feedback?
Why am I not getting replies to my emails? / What should I do if I'm getting very little feedback?
Will my emails go to the spam folder? / How can I avoid my emails being flagged as spam?
Will my emails go to the spam folder? / How can I avoid my emails being flagged as spam?
Why is my email task in the queue and sending slowly? The status says "Pending."
Why is my email task in the queue and sending slowly? The status says "Pending."
I can't edit my personal information in the "Profile" The fields are greyed out.
I can't edit my personal information in the "Profile" The fields are greyed out.
Will my account get banned if I use the WhatsApp bulk messaging feature?
Will my account get banned if I use the WhatsApp bulk messaging feature?
What should I do if I can't see the "Next " or "Submit" button?
What should I do if I can't see the "Next " or "Submit" button?
Why was my submitted email template not approved?
Why was my submitted email template not approved?
What should I do if the "Save" or "Submit" button doesn't appear after I create a new template?
What should I do if the "Save" or "Submit" button doesn't appear after I create a new template?
Can I write emails in Chinese?
Can I write emails in Chinese?
What is a "good" open rate and reply rate for my emails?
你们总说“点开率”，那一个“好”的点开率和回复率大概是多少？
What should I do if the results are still not ideal after trying various methods?
What should I do if the results are still not ideal after trying various methods?
Account, Support, & General Questions
Do you support a mobile app, or is it only for computers?
Do you support a mobile app, or is it only for computers?
What should I do if I can't receive the login SMS verification code or my phone number format is wrong and I can't register?
What should I do if I can't receive the login SMS verification code or my phone number format is wrong and I can't register?
The free trial is 7 days. Can I extend it if I'm busy and miss some days?
The free trial is 7 days. Can I extend it if I'm busy and miss some days?
What is your refund policy?
What is your refund policy?
Besides WeChat and phone, do you have other contact methods like Telegram?
Besides WeChat and phone, do you have other contact methods like Telegram?
Do you accept cryptocurrency payments?
Do you accept cryptocurrency payments?
How can I check my current plan usage? For example, how many email opens do I have left?
How can I check my current plan usage? For example, how many email opens do I have left?
Can I link multiple email addresses to my TradeWind AI account to receive client replies?
Can I link multiple email addresses to my TradeWind AI account to receive client replies?
Can I link multiple WhatsApp accounts to my TradeWind AI account?
Can I link multiple WhatsApp accounts to my TradeWind AI account?
My company data and client lists are confidential. Is my data safe when I upload it to your platform?
My company data and client lists are confidential. Is my data safe when I upload it to your platform?
Some countries and regions (like the EU's GDPR) have legal restrictions on cold emails. Is using TradeWind AI for outreach compliant?
Some countries and regions (like the EU's GDPR) have legal restrictions on cold emails. Is using TradeWind AI for outreach compliant?
Agent Partnership & Support
I'd like to be an agent or affiliate for your product. What are the partnership models?
I'd like to be an agent or affiliate for your product. What are the partnership models?
Reduce 80% Repetitive Outreach Tasks
Partner With
TradeWind AI Today!
TradeWind AI Empowers Global Businesses With Automated Overseas Marketing Solutions.
Company
Copyright © 2025. All right reserved to tradewindsdr.com
Reduce 80% Repetitive
Outreach Tasks
Partner With
TradeWind AI Today!
TradeWind AI Empowers Global Businesses With Automated Overseas Marketing Solutions.
Company
Copyright © 2025. All right reserved to tradewindsdr.com
Reduce 80% Repetitive
Outreach Tasks
Partner With
TradeWind AI Today!
TradeWind AI Empowers Global Businesses With Automated Overseas Marketing Solutions.
Company
Copyright © 2025. All right reserved to tradewindsdr.com