
contents
contents

Beginner Tutorial
Beginner Tutorial
Beginner Tutorial

Search Functions
Search Functions
Search Functions

Data DashBoard & CRM
Data DashBoard & CRM
Data DashBoard & CRM

Brand Marketing & Profile
Brand Marketing & Profile
Brand Marketing & Profile
Quick Intro
Quick Intro
Account Setup
Account Setup
Outreach Technique
Outreach Technique
FAQ
FAQ
About TradeWind AI & Product Effectiveness
What is TradeWind AI and what does your company do?
How effective is TradeWind AI? Is it easy to use?
How does TradeWind AI compare to other foreign trade software?
What are your data sources, and do they include customs data?
Do you cover specific regions like Africa, the Middle East, Russia, and Latin America?
Why is your software designed around "outreach tasks" instead of letting me freely search and send?
I can use Google myself or hire a foreign trade representative. What’s the advantage of TradeWind AI over manual searching?
Can I fully rely on TradeWind AI and do nothing myself?
About TradeWind AI & Product Effectiveness
What is TradeWind AI and what does your company do?
How effective is TradeWind AI? Is it easy to use?
How does TradeWind AI compare to other foreign trade software?
What are your data sources, and do they include customs data?
Do you cover specific regions like Africa, the Middle East, Russia, and Latin America?
Why is your software designed around "outreach tasks" instead of letting me freely search and send?
I can use Google myself or hire a foreign trade representative. What’s the advantage of TradeWind AI over manual searching?
Can I fully rely on TradeWind AI and do nothing myself?
Pricing, Payment, and Plans
How is TradeWind AI priced, and what are the costs?
What do you mean by "pay-for-results"? Is it based on emails sent successfully or on clicks from customers?
What's the difference between your Individual Starter, Basic, Pro, and Enterprise plans?
What happens if I run out of credits (eg. email opens) in my plan?
The price seems a bit high. Can I get a discount?
How do I purchase a plan?
What is the specific price for your Enterprise Plan?
Pricing, Payment, and Plans
How is TradeWind AI priced, and what are the costs?
What do you mean by "pay-for-results"? Is it based on emails sent successfully or on clicks from customers?
What's the difference between your Individual Starter, Basic, Pro, and Enterprise plans?
What happens if I run out of credits (eg. email opens) in my plan?
The price seems a bit high. Can I get a discount?
How do I purchase a plan?
What is the specific price for your Enterprise Plan?
Free Trial & Getting Started
Can I get a free trial? Is there a test account, and how long is the trial period?
What Features Are Included in the Free Trial?
The trial version only lets me create one task. What if I want to test more keywords or countries?
I'm a new user. Is there anyone who can guide me? Are there any operating instructions?
Will TradeWind AI continue to send emails after my plan's credits are used up?
While using the trial, TradeWind AI showed a "Maximum active tasks exceeded. Upgrade plan for more" message. Why is that?
What happens if I run out of credits (e.g., email opens) in my plan?
Free Trial & Getting Started
Can I get a free trial? Is there a test account, and how long is the trial period?
What Features Are Included in the Free Trial?
The trial version only lets me create one task. What if I want to test more keywords or countries?
I'm a new user. Is there anyone who can guide me? Are there any operating instructions?
Will TradeWind AI continue to send emails after my plan's credits are used up?
While using the trial, TradeWind AI showed a "Maximum active tasks exceeded. Upgrade plan for more" message. Why is that?
What happens if I run out of credits (e.g., email opens) in my plan?
Using the Features & How-To Guides
How does the platform search for clients? Why do I get no results or get redirected to an email template after entering keywords?
What does an "AI Outreach Campaigns" mean, and why can I only select one country and one product at a time?
Where can I view the client data that has been found?
How do I create or edit an email template? Can I edit a template that has already been approved?
How should I write my keywords to find my target customers more accurately?
What are "Position Enhanced" and "Contact Enhanced"?
Can I import my own data into the platform and have the AI help me follow up?
How do I view a specific client's customs records?
Is your software fully automated? Can it find customer contacts and send cold emails on its own?
After the AI finds clients, do I need to manually send emails from the CRM again?
What's the difference between the "AI Outreach Campaigns" and "Custom Campaigns" tabs on the Campaigns page?
Where can I see the email history for a specific client?
Can I enter multiple, unrelated product keywords in a single AI Outreach Campaigns task?
Does the platform support scheduled email sending?
Can the client data I find be exported to an Excel file with one click?
Can I use TradeWind AI to just search for clients without automatically sending emails?
Can I cancel or close an AI Outreach Campaigns that I have already created?
The cold email template is a required option. Is there no way to skip it?
Why am I prompted to set up my information in the "Profile" when creating an email template?
I found multiple people from the same company in the search results. Is this duplicate data?
For your "AI Spam Checker" feature, what is considered a good score?
What is the "Deep Search" feature?
What specific features does the WhatsApp outreach tool have, and how do I use it?
How do I link my WhatsApp account to use the WhatsApp outreach feature?
My test email (sent to myself) went directly to my spam folder. Does this mean my bulk emails will also go to spam?
How can I view statistics for my sent emails, such as the success rate and client open rate?
How can I tell if a new email template I submitted has been approved?
How can I use the "Share" feature to get more trial opportunities?
Should I create many AI outreach Campaigns at once, or focus on optimizing just one?
Besides importing data, what other special value does your CRM system offer?
Using the Features & How-To Guides
How does the platform search for clients? Why do I get no results or get redirected to an email template after entering keywords?
What does an "AI Outreach Campaigns" mean, and why can I only select one country and one product at a time?
Where can I view the client data that has been found?
How do I create or edit an email template? Can I edit a template that has already been approved?
How should I write my keywords to find my target customers more accurately?
What are "Position Enhanced" and "Contact Enhanced"?
Can I import my own data into the platform and have the AI help me follow up?
How do I view a specific client's customs records?
Is your software fully automated? Can it find customer contacts and send cold emails on its own?
After the AI finds clients, do I need to manually send emails from the CRM again?
What's the difference between the "AI Outreach Campaigns" and "Custom Campaigns" tabs on the Campaigns page?
Where can I see the email history for a specific client?
Can I enter multiple, unrelated product keywords in a single AI Outreach Campaigns task?
Does the platform support scheduled email sending?
Can the client data I find be exported to an Excel file with one click?
Can I use TradeWind AI to just search for clients without automatically sending emails?
Can I cancel or close an AI Outreach Campaigns that I have already created?
The cold email template is a required option. Is there no way to skip it?
Why am I prompted to set up my information in the "Profile" when creating an email template?
I found multiple people from the same company in the search results. Is this duplicate data?
For your "AI Spam Checker" feature, what is considered a good score?
What is the "Deep Search" feature?
What specific features does the WhatsApp outreach tool have, and how do I use it?
How do I link my WhatsApp account to use the WhatsApp outreach feature?
My test email (sent to myself) went directly to my spam folder. Does this mean my bulk emails will also go to spam?
How can I view statistics for my sent emails, such as the success rate and client open rate?
How can I tell if a new email template I submitted has been approved?
How can I use the "Share" feature to get more trial opportunities?
Should I create many AI outreach Campaigns at once, or focus on optimizing just one?
Besides importing data, what other special value does your CRM system offer?
FAQs & Troubleshooting
FAQs & Troubleshooting
The AI client search process feels a bit slow. Is this normal?
Why are my search results inaccurate? / It feels like the industry is wrong / There are too many info@ emails.
Why can't I find contacts for a specific domain I searched for?
Why am I not getting replies to my emails? / What should I do if I'm getting very little feedback?
Will my emails go to the spam folder? / How can I avoid my emails being flagged as spam?
Why is my email task in the queue and sending slowly? The status says "Pending."
I can't edit my personal information in the "Profile" The fields are greyed out.
Will my account get banned if I use the WhatsApp bulk messaging feature?
What should I do if I can't see the "Next " or "Submit" button?
Why was my submitted email template not approved?
What should I do if the "Save" or "Submit" button doesn't appear after I create a new template?
Can I write emails in languages other than English?
What is a "good" open rate and reply rate for my emails?
What should I do if the results are still not ideal after trying various methods?
FAQs & Troubleshooting
The AI client search process feels a bit slow. Is this normal?
Why are my search results inaccurate? / It feels like the industry is wrong / There are too many info@ emails.
Why can't I find contacts for a specific domain I searched for?
Why am I not getting replies to my emails? / What should I do if I'm getting very little feedback?
Will my emails go to the spam folder? / How can I avoid my emails being flagged as spam?
Why is my email task in the queue and sending slowly? The status says "Pending."
I can't edit my personal information in the "Profile" The fields are greyed out.
Will my account get banned if I use the WhatsApp bulk messaging feature?
What should I do if I can't see the "Next " or "Submit" button?
Why was my submitted email template not approved?
What should I do if the "Save" or "Submit" button doesn't appear after I create a new template?
Can I write emails in languages other than English?
What is a "good" open rate and reply rate for my emails?
What should I do if the results are still not ideal after trying various methods?
Account, Support, & General Questions
Do you support a mobile app, or is it only for computers?
What should I do if I can't receive the login SMS verification code or my phone number format is wrong and I can't register?
The free trial is 7 days. Can I extend it if I'm busy and miss some days?
What is your refund policy?
Besides WhatsApp and email, do you have other contact methods like Telegram?
Do you accept cryptocurrency payments?
How can I check my current plan usage? For example, how many email opens do I have left?
Can I link multiple email addresses to my TradeWind AI account to receive client replies?
Can I link multiple WhatsApp accounts to my TradeWind AI account?
My company data and client lists are confidential. Is my data safe when I upload it to your platform?
Some countries and regions (like the EU's GDPR) have legal restrictions on cold emails. Is using TradeWind AI for outreach compliant?
Account, Support, & General Questions
Do you support a mobile app, or is it only for computers?
What should I do if I can't receive the login SMS verification code or my phone number format is wrong and I can't register?
The free trial is 7 days. Can I extend it if I'm busy and miss some days?
What is your refund policy?
Besides WhatsApp and email, do you have other contact methods like Telegram?
Do you accept cryptocurrency payments?
How can I check my current plan usage? For example, how many email opens do I have left?
Can I link multiple email addresses to my TradeWind AI account to receive client replies?
Can I link multiple WhatsApp accounts to my TradeWind AI account?
My company data and client lists are confidential. Is my data safe when I upload it to your platform?
Some countries and regions (like the EU's GDPR) have legal restrictions on cold emails. Is using TradeWind AI for outreach compliant?
Agent Partnership & Support
Agent Partnership & Support
I'd like to be an agent or affiliate for your product. What are the partnership models?
Agent Partnership & Support
I'd like to be an agent or affiliate for your product. What are the partnership models?

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Ready to Close Deals, Not Just Find Data?
Start your 7-day trial today.
No credit card required!
Company
Features & Solutions
Copyright © 2025. All right reserved to tradewindsdr.com

Ready to Close Deals,
Not Just Find Data?
Start your 7-day trial today.
No credit card required!
Company
Features & Solutions
Copyright © 2025. All right reserved to tradewindsdr.com






